Returns & Exchanges
Returns & Exchanges.
We want you to feel confident in your Maania purchase. Please review the policy below before starting a return or exchange.
30-Day Window
Eligible items can be requested for return within 30 days of delivery.
Customer Return Shipping
Customers are responsible for return shipping costs for eligible returns.
Sale Items
Sale and clearance items are final sale and are not eligible for return or exchange.
When can an item be returned?
Eligible products may be returned within 30 days of delivery, provided they meet the applicable return conditions.
To be eligible, items should generally be:
- Unworn and unused.
- Unwashed and free from stains, damage or noticeable wear.
- In their original condition with original tags or packaging where applicable.
- Accompanied by the relevant order information.
Items that cannot be returned
Certain products may not be eligible for return or exchange. These include:
- Sale and clearance items.
- Items that have been worn, washed or altered.
- Items damaged after delivery through customer use.
- Items returned outside the applicable return period.
Sale & clearance items are final sale.
Sale and clearance products are not eligible for return or exchange unless a different right is required by applicable law.
Who pays for return shipping?
Customers are responsible for the cost of shipping an eligible item back to Maania Active Apparel.
We recommend keeping your return tracking number and proof of shipment until your return has been fully processed.
How to request a return
Before sending an item back, contact our support team at maaniaactiveapparel@gmail.com. Please include your order number and explain the reason for your return.
Contact Us
Email our team with your order number and return request.
Get Instructions
Our team will review your request and provide the next steps where applicable.
Send the Item
If approved, return the eligible item according to the instructions provided.
What happens after we receive your return?
Once your returned item is received, it may be inspected to confirm that it meets the applicable return conditions.
If your return is approved, the applicable refund will be processed to the original payment method, subject to any applicable conditions.
Please allow additional time for your financial institution to reflect the refund in your account.
Need a different size?
If you would like to request an exchange, please contact us within the 30-day return period.
Exchange availability depends on product availability and eligibility. Our team will advise you on the available options.
Something isn't right?
If you receive an incorrect, damaged or defective item, please contact us as soon as possible with your order number and relevant details.
Where appropriate, we will review the issue and work with you to determine the appropriate resolution.
Need help with a return?
If you are unsure whether your order qualifies for a return or exchange, contact our team before shipping anything back.
Need help with your return?
Contact our team with your order number and we'll help you understand the next steps.
CONTACT MAANIA